How to Register Your Online Business in Nepal Under the New E-Commerce Act 2025

The e-commerce industry in Nepal is growing rapidly, and with the introduction of the E-Commerce Act 2025, running an online business has become more structured and legally secure. If you are planning to start or already operate an online business, it is now mandatory to register your company under the new rules. This ensures transparency, customer trust, and legal protection for your business.

In this blog, we’ll guide you step by step on how to register your online business in Nepal under the new E-Commerce Act 2025.

Why Register Your Online Business?

Before diving into the process, here’s why registration matters:

•  Builds customer trust and credibility
•  Ensures compliance with the law
•  Protects your business from fraud and disputes
•  Access to banking, payment gateways, and digital wallets
•  Eligibility for government support and benefits

Step-by-Step Guide to Register an Online Business in Nepal (2025 Update)

1. Choose Your Business Structure

You must first decide whether your business will be registered as:

• Sole Proprietorship (individual business)
• Partnership Firm
• Private Limited Company

Most small online shops and e-commerce startups register as a Private Limited Company for credibility and growth opportunities.

2. Register with the Company Registrar’s Office (CRO)

• Visit the Office of the Company Registrar (OCR) website.
• Reserve a business name that matches your brand.
• Submit required documents like citizenship, PAN card, and Memorandum of Association (MoA).

3. Obtain a PAN/VAT Registration

• Apply for a Permanent Account Number (PAN) from the Inland Revenue Office.
• If your sales exceed the government threshold, register for VAT as well.
• This is essential for issuing invoices and paying taxes.

4. Register Under the Department of Commerce, Supplies, and Consumer Protection (DoCSCP)

The new E-Commerce Act 2025 makes it mandatory for all online businesses to register with DoCSCP. This step ensures your business is recognized as a legitimate e-commerce platform in Nepal.

You will need:

• PAN/VAT certificate
• Business registration certificate
• Details of your online platform (website, mobile app, or social media page)
• Terms and Conditions and Privacy Policy

5. Get Approval for Digital Payment Systems

To use digital wallets, bank payment gateways, or QR codes, you must comply with Nepal Rastra Bank (NRB) guidelines. Most banks and wallets will only provide payment integration after you complete official business registration.

6. Display Mandatory Information on Your Website or Page

According to the E-Commerce Act 2025, every online business must display:

• Business name and registration number
• PAN/VAT details
• Contact information
• Return and refund policy
• Delivery and payment terms

This helps build customer trust and avoids penalties.

Key Changes Introduced by the E-Commerce Act 2025

•  Mandatory Registration for all online sellers (including Facebook/Instagram shops).
•  Consumer Protection Rules to ensure refunds and replacements.
•  Digital Record Keeping – businesses must maintain sales and customer records.
•  Transparent Pricing – hidden charges are strictly prohibited.

Final Thoughts

The E-Commerce Act 2025 is a big step forward in regulating Nepal’s online business sector. Registering your e-commerce business not only keeps you legally compliant but also helps you gain customer trust and long-term growth opportunities.

If you’re planning to start your own online business, now is the right time to do it. Take the first step today and make your business legally recognized.

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