The e-commerce industry in Nepal is
growing rapidly, and with the introduction of the E-Commerce Act 2025,
running an online business has become more structured and legally secure. If
you are planning to start or already operate an online business, it is now
mandatory to register your company under the new rules. This ensures
transparency, customer trust, and legal protection for your business.
In this blog, we’ll guide you step
by step on how to register your online business in Nepal under the new
E-Commerce Act 2025.
Why
Register Your Online Business?
Before diving into the process,
here’s why registration matters:
- Builds customer
trust and credibility
- Ensures
compliance with the law
- Protects your
business from fraud and disputes
- Access to
banking, payment gateways, and digital wallets
- Eligibility for
government support and benefits
Step-by-Step
Guide to Register an Online Business in Nepal (2025 Update)
1.
Choose Your Business Structure
You must first decide whether your
business will be registered as:
- Sole Proprietorship
(individual business)
- Partnership Firm
- Private Limited Company
Most small online shops and
e-commerce startups register as a Private Limited Company for
credibility and growth opportunities.
2.
Register with the Company Registrar’s Office (CRO)
- Visit the Office of the Company Registrar (OCR)
website.
- Reserve a business name that matches your brand.
- Submit required documents like citizenship, PAN card,
and Memorandum of Association (MoA).
3.
Obtain a PAN/VAT Registration
- Apply for a Permanent Account Number (PAN) from
the Inland Revenue Office.
- If your sales exceed the government threshold, register
for VAT as well.
- This is essential for issuing invoices and paying
taxes.
4.
Register Under the Department of Commerce, Supplies, and Consumer Protection
(DoCSCP)
The new E-Commerce Act 2025
makes it mandatory for all online businesses to register with DoCSCP. This step
ensures your business is recognized as a legitimate e-commerce platform in
Nepal.
You will need:
- PAN/VAT certificate
- Business registration certificate
- Details of your online platform (website, mobile app,
or social media page)
- Terms and Conditions and Privacy Policy
5.
Get Approval for Digital Payment Systems
To use digital wallets, bank
payment gateways, or QR codes, you must comply with Nepal Rastra Bank (NRB)
guidelines. Most banks and wallets will only provide payment integration after
you complete official business registration.
6.
Display Mandatory Information on Your Website or Page
According to the E-Commerce Act
2025, every online business must display:
- Business name and registration number
- PAN/VAT details
- Contact information
- Return and refund policy
- Delivery and payment terms
This helps build customer trust and
avoids penalties.
Key
Changes Introduced by the E-Commerce Act 2025
- Mandatory
Registration for all online sellers (including Facebook/Instagram
shops).
- Consumer
Protection Rules to ensure refunds and replacements.
- Digital
Record Keeping – businesses must maintain sales and customer records.
- Transparent
Pricing – hidden charges are strictly prohibited.
Final
Thoughts
The E-Commerce Act 2025 is a
big step forward in regulating Nepal’s online business sector. Registering your
e-commerce business not only keeps you legally compliant but also helps you
gain customer trust and long-term growth opportunities.
If you’re planning to start your own
online business, now is the right time to do it. Take the first step today and
make your business legally recognized.
Want to grow your e-commerce business
smoothly? Visit Shrigo.com for professional guidance, tools,
and resources to take your online business to the next level.
